Securing a listing is the first step. How and when you follow up creates your client's perception of your value as an agent. This determines whether a client will become a raving fan, a satisfied customer, or a frustrated customer. If you consistently create raving fans, the difference in your long-term success is huge. Raving fans send you more referrals, talk about you on social media and give you outstanding reviews. The Listing service system with teach you exactly what to do and say at every step during a listing so that you create raving fans consistently. Creating raving fans is so much more than calling with an update once a week.
In the Listing Service System, you will learn…
How sellers evaluate your value as service as an agent. (This will surprise you)
What to do and say so that whether their home sells in a day or takes months, your seller will feel like you earned every dollar of your commission.
Exactly what sellers want from you but never tell you.
How to actually spend less time servicing your clients and increase your perceived service and value at the same time.
How to professionally set up both short-term and long-term referrals.
How to deal with unexpected problems that are beyond your control.
How to become your client's hero even after problems have come up.
This course is for agents or teams who want to provide outstanding service and are willing to put the systems in place to ensure that every client receives outstanding service even when the clients are difficult to work with. It will triple the number of referrals you generate.